Policies & Useful Information
We are a small Inn and cancellations affect us significantly, so we do have a firm cancellation policy. If you cancel your reservation:
Changes to Your Booking Date
We will do our best to accommodate changes to your booking dates up to 72 hours before noon on your arrival date, subject to availability. After that time, or if we cannot reschedule your stay, our cancellation policy will apply.
Two-night minimum stays are normally required for weekends and some Holidays. We do vary this Policy under certain circumstances -- contact us to check availability.
State and Town Taxes
Vermont State and Dover Town taxes total 10% on rooms and meals, and 11% on alcoholic beverages. Sales Tax on other items totals 7%.
We welcome all major credit and debit cards including American Express, Visa, MasterCard and Discover cards.
Amenities and Services
In addition to the specific amenities listed in our Room Descriptions, all our guest rooms are equipped with microfiber robes, CD player/alarm clocks, complimentary L'Occitane toiletries, Vermont Pure water and our home-made cookies. Full cooked country breakfast for two and afternoon refreshment, each day of your stay, is included in your Lodging Charge.
We do not add a service charge to your bill. If you would like to recognize their service by offering a gratuity to our breakfast or dinner Waitstaff, and/or leave something for our Housekeepers, they do always appreciate this kindness. You will find information on how to do this in our Restaurant and in your guest room, and we are always happy to help.
We welcome children over twelve years old however the Inn is not suitable for younger children. We do not have cribs, high chairs or a children's menu.
We are sorry, but we cannot accept guest pets at the Inn: even with deep-cleaning of guest rooms this may cause problems for other guests. Our own dog Sophie lives at the Inn. Sophie is a small dog with hypoallergenic hair not fur. She is mellow and gentle and never barks. Sophie is not allowed in the guest rooms. We do of course accept Service Animals, however we may ask to see your ID.
From 3:00 pm on your arrival date. With advance notice, we may be able to offer a slightly earlier check-in -- please let us know as soon as possible.
By 11:00 am on your departure date. Please give us as much notice as possible if you would prefer to check-out a little later, and we will accommodate you if we can.
We do not allow smoking anywhere inside the Inn. Guests may smoke in the porches and grounds provided no other guests are inconvenienced. If we need to deep clean your room due to smoking an extra charge will apply.
There are no refrigerators in the guest rooms, but there is a small shared refrigerator for the use of guests in the Inn. If you need to refrigerate anything larger, we are happy to store items in one of our Kitchen refrigerators.
Guests are welcome to help themselves at any time to ice from our Ice Machine.
There are hairdryers in all our guest rooms.
GPS Users Beware!
Once you are in Vermont's Green Mountains your GPS unit may not function accurately. For example, it may direct you along dirt roads to reach us even if you program it not to. Although the recommended route may be slightly shorter, driving time will be much longer and we strongly suggest you avoid unpaved roads, particularly in wet, snowy or icy conditions, unless you are completely familiar with driving in Vermont's back-country.
Reaching us along paved roads is very easy and straightforward:
Deerhill Inn, 14 Valley View Road, P.O. Box 136, West Dover, Vermont 05356
Reservations: 800-993-3379 Local: 802-464-3100 Email: firstname.lastname@example.org